Rugby solutions

Still having to deal with all the paperwork and the RFU’s requirements? Let us help you manage your rugby club more efficiently and profitably

Any club manager or secretary will tell you that every rugby club is different, and with over 30 to look after, we’d agree. Our customers have helped us develop all sorts of new features to make their jobs easier and more efficient.

Is your clubhouse software:

Designed to make money?

The core of our software offering is the EPoS system, developed to help our customers make more money. Using card based accounts will increase sales, differential pricing between members and visitors improves margins, and discounts for bigger spenders retains valuable members. Our stock system helps you see slow movers, and our lottery system automates an additional income stream.

Supported by experts

We know that once you've bought software, it's the support that counts. All anyone wants when they need support is to pick up the phone and speak to someone who can fix their problem. Our customers talk openly to their peers about our support being the best they've experienced.

Providing great value?

While our system and its support is reasonably priced, it is unmatched for reliability and richness of features, along with class leading service standards.

Ensuring your data security?

Clubs’ members’ accounts have been hacked into because of their providers’ lax approach to security. All your members’ data is held on your club’s server, not in ‘the cloud’, while our web and mobile services are hosted on servers to ensure a high level of security. 2018 sees a host of new data protection legislation, so we are ensuring all our systems are designed to make it easy for you to be compliant.

Giving you everything you want?

Our customers know what they want from software, and they tell us. We listen, prioritise and develop new features and better ways of doing things.

Keeping you ahead of fast moving technology

Our customers prefer a provider that they can rely on to keep them ahead of the game.

Product overviews

We tailor our product packages to suit your own club’s needs, and our integrated business solutions include:

Back office software

The power behind the EPoS till system, it offers a number of revolutionary features to improve administration, reporting and integration with other applications. Fully integrated with Microsoft Office, membership and access control systems, it can offer unlimited bespoke reporting, accounts integration and real time stock control.

The depth of the analysis means decision makers can be provided with comprehensive reports eg. sales to whatever level of detail you want for drinks and food to know which individual wines, beers, soft drinks etc. are selling fast or slowly, and which food items are the most and least popular.

Key Features

  • Member multiple purse accounts & administration
  • Member balance top-ups
  • Till screen layout & design
  • Product management & sales reports
  • Membership management
  • Loyalty discounts
  • Points system, can run flexible memberships
  • Stock control, including deliveries
  • Access control
  • Staff till access, identification and monitoring
  • Promotional offers
  • Data backup
  • Income reports, including nominal summaries, for posting into your accounts

EPoS (cashless payment solutions)

Fast and versatile EPoS systems.

Our EPoS software delivers cashless services via loyalty cards. The software interfaces between your tills, membership and back office, with full reporting of all transactions. Members can add money to their accounts via their club app, or their credit and/or debit cards, Direct Debit or cash top ups.

Key Features

  • Improves your cash flow as the members prepay money on to their loyalty cards
  • Improves revenue generation via club bars & restaurants as members' discounts on food and drinks drives up sales
  • Improves stock control and wastage by enabling the built-in stock control monitoring software
  • Reduces human error, bar & restaurant staff input mistakes as all till transactions are recorded in the financial reporting software
  • Reduces the need for staff to deal with cash transactions, particularly with members able to top up their cards online
  • Provides a full financial and bar & restaurant product reporting system which enables you to identify buying trends and stock to meet demand

Diary & Bookings

Central to the way every club is managed, the diary and booking system has been designed to ensure nothing is overlooked.

Besides capturing all events, it enables you to capture every detail, note and number, allowing you to take an enquiry through to full confirmation and deposit.

Key Features

  • Prompts capture of all key details
  • Can be seen by all departments with permission
  • Linked to EPoS account system
  • Enables special accounts for the day or evening
  • Gives you full cash flow projections

Online top ups

Members can now manage and top-up accounts online.

Your members can now manage their bar and pro shop accounts online, so that they can check their balances, review their purchases and do top-ups via the app and the club website.

Key Features

  • Improves your membership services and experience
  • Facilitates increased spending
  • Reduces administration and wasted staff time

Membership & subs

Manage all of your membership data, and save time.

Simple and intuitive software that enables you to collect and manage all of your membership data, email subscription payments, and keep track of all your members’ payment status, thus reducing time spent on administration.

Key Features

  • Timely & precise reporting
  • Transparent & efficient collection of subscription revenues
  • Effective oversight of your members' payment status
  • Reduces time spent on administration

Members’ loyalty cards

Identifies the member to club staff, while being a branded symbol of membership to the individual.

Key Features

  • Identical to bank card dimensions
  • Swipe or proximity option
  • Can be designed any way the club wants
  • Money held in server based accounts not on their cards

Stock control

Powerful stock control and bar code scanning

Our EPoS software always had stock control for your bar as an add-on feature, but now we have integrated a powerful bar code scanning tool, making it much easier to integrate and manage the Pro Shop as well if appropriate.

Key Features

  • Improves profitability and turnover
  • Accurate stock information: Simplify and enhance the quality of information and service that your PGS Professionals provide your members
  • Check fast and slow moving lines to manage your pricing better
  • Reduces administration time

Lottery

Automate your club lottery to make more money.

Our EPoS system can be enabled to run a club lottery, improving efficiency, saving management and members time, and increasing membership engagement and reach.

Key Features

  • Ensures members keep their accounts topped up
  • Emails all the members with the results
  • This encourages higher take up
  • Reports for lottery income and revenue

" I can now get all the information I need, and that makes it far more straightforward to manage a very active, busy club with over 1,000 members. That in turn means Farnham RUFC is on a very sound footing as a business as well as a club."

Rebecca Watson, Farnham RUFC General Manager and accountant

" Absolutely tremendous, I couldn’t speak more highly about it. Besides the highly effective training, when support’s needed the user gets straight through to a real person that can talk them through whatever it is they need to do."

Peter Owens, Bar Chairman, Morpeth RFC

" The new Open Solutions technology combines our membership database with the EPoS system, so that with the swipe and proximity readable cards, all the privileges of our three membership categories, eg. a Gold membership, can now be recognised automatically."

Martin Bidlake-Corser, Membership Secretary, Henley RUFC