We are scheduled to have our Electric Meter upgraded on Thursday the 5th September at 8am and we are advised that the upgrade should take an hour at the most, so the work should be completed by the time the office opens. This will, of course, depend on the engineer arriving on time and no unforeseen issues.
During the upgrade the electricity supply to the office will be turned off for about 15 minutes, so this will mean that our telephone system will also be unavailable.
By having the work scheduled to start at 8am we are aiming to keep any potential disruption to the support services to a minimum.
Should you require support during this period and discover that our support team cannot be reached on the usual telephone number, then please email the support team at firstname.lastname@example.org or call the office on 01732 360269, which is a temporary support telephone number.
Please note that any downtime will not impact on any of our software services.