Positions available

Its people are Open Solutions greatest asset and provide the competitive advantage and client satisfaction which makes the business a success.

Apprenticeship Program/ Customer Service Help Desk Level 2

We are looking to for an individual who is gifted in the art of conversation, confident and loves market leading cutting edge technology.  

We want our customer service to be the very best that it can be, so we are looking for people who enjoy helping people, by simply letting them know you will do your very best to help them. Roles will include answering phones, updating call records into the CRM, assisting customers, training on hardware & software, equipment set up and support, if you have the following skills clear communication, good attention to detail and are hardworking and are interested in being part of a team on forefront of cutting edge technology, we would love to hear from you, please send us a copy of your CV and letter of interest to info@opensolutions.com

 


Customer Service Practitioner Apprentice Level 3

Are you looking to work in an environment that is fast paced providing market leading systems.  

This apprenticeship will allow you to gain a customer service level 3 apprenticeship and  be part of a  cutting edge team handling day to day customer service support on mobile apps, EPoS and cashless payment systems. Provide high quality service to our customers with a smile.  Working hours are 8:45am – 5pm.  

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.  

Regular work based assessments/observations carried out by Training & Apprenticeships  Assessors, to determine competency and meet with Awarding Body standards.  

If you are interested in this role please send a CV and  brief letter apply to info@opensolutions.com